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Neuro & Digital Marketing Lab IQS

Neuro & Digital Marketing Lab IQS offers solutions to companies interested in researching the behaviour of their consumers in order to develop products and services adapted to their needs. We have state-of-the-art neuromarketing tools and advanced digital marketing software.

BEYOND A SIMPLE QUESTIONNAIRE. OBJECTIVE STUDIES OF CONSUMER BEHAVIOUR THROUGH A BIOMETRIC RESEARCH PLATFORM.

The IQS Neuro & Digital Marketing Lab was born in January 2023 and has become a unique and pioneering facility in Spanish universities that allows objective research into consumer behaviour to develop products and services adapted to their needs.

Through the iMOTIONS platform we can objectively measure individual’s emotional and cognitive responses to different types of stimuli, for example: advertising, product tests, websites, etc..

The laboratory includes EEG sensors, to analyse the electrical activity that occurs in different areas of the brain and allows measuring cognitive load and emotional state; Galvanic Skin Response, which allows measurements of changes in skin conductivity (emotional activation); Eye-tracking, through sensors, glasses or virtual reality and the Affective facial coding algorithm, which measures emotional expression on the face of respondents.

SERVICES FOR COMPANIES:

Product tests: Which products taste better?, Do smells cause the right emotions?, Does the customer understand how to use the product?

Packaging testing: Where does the consumer look at?, Which elements capture consumer’s attention and attract them?

Logo and Brand Design: Where does the consumer look at?, Which designs attract the most (or least) the customer?, What designs require superior cognitive effort?

Communication and advertising: Do we generate an emotional response?, Do we attend to the desired stimulus?

Apps and websites usability: Is the interaction with the app/website clear?, Is it easy to use?, How does the user navigate? Are there any deadlocks?

Purchasing behaviour in a real environment

ACCREDITATION

Dr. Jorge Matute and Dr. Jan Meyer, directors of the Neuro & Digital Lab of IQS have the Certification in neuro and biosensors and consumer behavior issued by iMotions Academy (September 2022).

IQS is currently the only training venue for the iMotions Academy taught in Spanish globally.

FACILITIES

Neuro & Digital Marketing Lab IQS

RESEARCH GROUP:

CONHATIVE

Consumer Behavior Perspectives

School of Management

Consumer Behavior Perspectives

Its research focuses on the analysis of consumer behaviour: offline and digital environments, services and tourism marketing, and purchasing behavior through ICTs.
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